GOV.UK Notify Status

GOV.UK Notify status

All Systems Operational

About This Site

Overview of the current status of GOV.UK Notify, including updates on any active incidents.

To subscribe for alerts about disruption to service, select the 'Subscribe to updates' option above, or contact us via https://www.notifications.service.gov.uk/support and we'll add you.

API Operational

File uploads Operational

Text message sending Operational

Text message delivery receipts Operational

Text message receiving Operational

Email sending Operational

Email delivery receipts Operational

Letter sending Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 22, 2023

Elevated errors on GOV.UK

Resolved - We've seen no further errors and Notify is working as normal.

Sorry for the inconvenience to you and your users.

GOV.UK Notify team
Sep 22, 18:24 BST

Monitoring - The GOV.UK Notify API experienced a significant spike in errors between 15:01 and 15:06.

Requests took longer to process or returned errors while we were rolling out an update.

GOV.UK Notify is back to normal now. We will continue to monitor.

Please accept our apologies for the inconvenience.
Sep 22, 15:15 BST

Sep 21, 2023

Increased error rate accessing Notify

Resolved - We identified the cause of the problem and fixed it at 4:30pm yesterday.

We've seen no further errors and Notify is working as normal.

Sorry for the inconvenience to you and your users.

GOV.UK Notify team
Sep 21, 10:12 BST

Monitoring - We saw an increase in timeout errors for the Notify website and API between:

- 4pm and 4:16pm
- 4:25pm and 4:30pm

Error rates returned to normal after 4:30pm.

We're still investigating the cause of this.

If you had trouble signing in to Notify, sending messages or sending requests to the API, you can try again now.

We’ll post another update by 10am tomorrow.

Thanks for your patience.

The GOV.UK Notify team
Sep 20, 17:00 BST

Investigating - We’re investigating some requests to Notify timing out since 4pm.

If you are using the web interface you may see a “Something went wrong” error page.

If you see one of these errors, you should retry your action.

We are currently investigating the cause of this.

We will continue to monitor this situation and update within 30 minutes.
Sep 20, 16:20 BST

Sep 20, 2023

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023

No incidents reported.

Sep 13, 2023

No incidents reported.

Sep 12, 2023

No incidents reported.

Sep 11, 2023

No incidents reported.

Sep 10, 2023

No incidents reported.

Sep 9, 2023

No incidents reported.

Sep 8, 2023

No incidents reported.