GOV.UK Notify Status

GOV.UK Notify status

All Systems Operational

About This Site

Overview of the current status of GOV.UK Notify, including updates on any active incidents.

To subscribe for alerts about disruption to service, select the 'Subscribe to updates' option above, or email us at notify-support@digital.cabinet-office.gov.uk and we'll add you.

API Operational

File uploads Operational

Text message sending Operational

Text message delivery receipts Operational

Text message receiving Operational

Email sending Operational

Email delivery receipts Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 20, 2020

No incidents reported today.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.

Sep 15, 2020

No incidents reported.

Sep 14, 2020

No incidents reported.

Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020

No incidents reported.

Sep 10, 2020

Errors when submitting support requests

Resolved - This incident has been resolved.
Sep 10, 08:22 BST

Monitoring - Our ticketing system is back up and running. Support requests and and other requests for changes to account settings are working again as normal. We will monitor this overnight to make sure things remain stable.

The issue was caused by an outage with ticketing system provider that also affected many of their users.

Thanks for your patience while we waited for this to be resolved.

Pete
GOV.UK Notify
Sep 9, 16:33 BST

Investigating - We have been alerted to an error with our support ticketing system that is preventing people raising support requests and submitting some requests for changes to account settings.

We'll update you as we learn more, in the meantime if you have any urgent requests please email them to us at notify-support@digital.cabinet-office.gov.uk

Thanks

Pete
GOV.UK Notify
Sep 9, 13:03 BST

Sep 9, 2020

Sep 8, 2020

No incidents reported.

Sep 7, 2020

No incidents reported.

Sep 6, 2020

No incidents reported.