GOV.UK Notify status
All Systems Operational

About This Site

Overview of the current status of GOV.UK Notify, including updates on any active incidents.

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API Operational
File uploads Operational
Text message sending Operational
Text message delivery receipts Operational
Text message receiving Operational
Email sending Operational
Email delivery receipts Operational
Letter sending Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 22, 2023
Resolved - We've seen no further errors and Notify is working as normal.

Sorry for the inconvenience to you and your users.

GOV.UK Notify team

Sep 22, 18:24 BST
Monitoring - The GOV.UK Notify API experienced a significant spike in errors between 15:01 and 15:06.

Requests took longer to process or returned errors while we were rolling out an update.

GOV.UK Notify is back to normal now. We will continue to monitor.

Please accept our apologies for the inconvenience.

Sep 22, 15:15 BST
Sep 21, 2023
Resolved - We identified the cause of the problem and fixed it at 4:30pm yesterday.

We've seen no further errors and Notify is working as normal.

Sorry for the inconvenience to you and your users.

GOV.UK Notify team

Sep 21, 10:12 BST
Monitoring - We saw an increase in timeout errors for the Notify website and API between:

- 4pm and 4:16pm
- 4:25pm and 4:30pm

Error rates returned to normal after 4:30pm.

We're still investigating the cause of this.

If you had trouble signing in to Notify, sending messages or sending requests to the API, you can try again now.

We’ll post another update by 10am tomorrow.

Thanks for your patience.

The GOV.UK Notify team

Sep 20, 17:00 BST
Investigating - We’re investigating some requests to Notify timing out since 4pm.

If you are using the web interface you may see a “Something went wrong” error page.

If you see one of these errors, you should retry your action.

We are currently investigating the cause of this.

We will continue to monitor this situation and update within 30 minutes.

Sep 20, 16:20 BST
Sep 20, 2023
Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023

No incidents reported.

Sep 13, 2023

No incidents reported.

Sep 12, 2023

No incidents reported.

Sep 11, 2023

No incidents reported.

Sep 10, 2023

No incidents reported.

Sep 9, 2023

No incidents reported.

Sep 8, 2023

No incidents reported.