Update - Text messages are being successfully delivered, but status updates and delivery receipts may be delayed.

We will continue to investigate.

We are working with our providers to understand the root cause of the problem.

We’ll keep you updated throughout the incident.

Thank you for your patience.

GOV.UK Notify

Nov 11, 2026 - 10:39 GMT
Investigating - We’re investigating a text message delivery issue with our providers.

Some text messages may be delayed or fail to deliver and there is a delay in receiving delivery receipts.

We are working with our providers to understand the root cause of the problem.

We’ll keep you updated throughout the incident.

Thank you for your patience.

GOV.UK Notify

Nov 11, 2026 - 10:11 GMT

About This Site

Check the current status of GOV.UK Notify and see details of past incidents.

To get alerts about problems with Notify, select ‘subscribe to updates’ or visit https://www.notifications.service.gov.uk/support.

API Operational
Notify website Operational
Email sending Operational
Email delivery receipts Operational
Text message sending Operational
Text message delivery receipts Partial Outage
Text message receiving Operational
Letter sending Operational
Send files by email Operational
Download files sent by email Operational
Callbacks Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Nov 11, 2026

Unresolved incident: Degraded text message delivery receipts and status updates.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

Completed - The scheduled maintenance has been completed.
Nov 5, 23:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 21:00 GMT
Scheduled - GOV.UK Notify will be undergoing scheduled maintenance on 5 November between 21:00 and 23:00.

At some point during this maintenance, Notify will be unavailable intermittently.

During this downtime:

- The Notify web interface - https://www.notifications.service.gov.uk - will be unavailable
- API requests will receive an error
- Text message replies and delivery receipts will be delayed

This is because we will be upgrading our database to patch a security vulnerability.

Nov 4, 17:00 GMT

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.