Resolved -
Inbound text messages that were not received during the outage have now been delivered, and this incident is now resolved.
Sep 24, 09:33 BST
Update -
Inbound text messages are now being received correctly. We are awaiting confirmation from our SMS supplier that the inbound text messages that were not received during the outage will be re-sent to Notify.
We will provide a further update tomorrow.
Sep 23, 17:03 BST
Monitoring -
We are starting to see inbound text messages coming through once again. Our SMS provider is continuing to investigate the issue.
Sep 23, 15:31 BST
Update -
We are continuing to work on a fix for this issue.
Sep 23, 14:21 BST
Identified -
An issue with our SMS provider is preventing us from receiving some inbound text messages. We have notified the provider and are awaiting a response.
Sep 23, 14:04 BST
Investigating -
We are currently investigating an issue with inbound SMS.
Sep 23, 13:49 BST