GOV.UK Notify Status

GOV.UK Notify status

All Systems Operational

About This Site

Check the current status of GOV.UK Notify and see details of past incidents.

To get alerts about problems with Notify, select ‘subscribe to updates’ or visit https://www.notifications.service.gov.uk/support.

API Operational

Notify website Operational

Email sending Operational

Email delivery receipts Operational

Text message sending Operational

Text message delivery receipts Operational

Text message receiving Operational

Letter sending Operational

Send files by email Operational

Download files sent by email Operational

Callbacks Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 16, 2026

No incidents reported today.

May 15, 2026

Letter processing issue

Resolved - The issue affecting processing of some letters containing international character sets is now resolved.

Affected letters have been resubmitted to our print provider successfully.

You do not need to retry any letters which were affected by this incident.

Sorry for the inconvenience to you and your users.

GOV.UK Notify
May 15, 11:27 BST

Update - We are continuing to investigate this issue.
May 12, 15:47 BST

Investigating - We’re investigating a letter processing issue which is affecting a small number of letters.

Letters that contain some international characters are failing to process correctly and are being rejected by our print provider.

If this issue occurs, letters will show as “Technical failure” in the Notify admin console.

We’ll keep you updated throughout the incident.

Thank you for your patience

GOV.UK Notify
May 12, 15:47 BST

May 14, 2026

Lebara degradation

Resolved - This incident has been resolved.

GOV.UK Notify
May 14, 13:52 BST

Monitoring - We are aware of some degradation of SMS services relating to Lebara mobile starting at 11:00 BST. Sending and receiving of SMS, and receiving of delivery receipt may be affected or delayed.

GOV.UK Notify itself is fully operational. We will continue to monitor and post any updates here.
May 14, 11:41 BST

May 13, 2026

No incidents reported.

May 12, 2026

Text message delivery

Resolved - The issue affecting one of our providers used for delivery of text messages is now resolved.

Our text message provider confirmed they restored full service at 16:43 on 12th May. You do not need to retry any messages which were delayed.

Sorry for the inconvenience to you and your users.

GOV.UK Notify
May 12, 17:42 BST

Monitoring - One of our text message providers is having intermittent connectivity issues.

Notify systems have automatically routed all text messages to be delivered by another provider.

Text message delivery is operational, however some messages may be delayed.

We continue to monitor carefully, and will keep you updated throughout the incident.

GOV.UK Notify
May 11, 16:36 BST

Investigating - We’re investigating a text message delivery issue with one of our providers.

Some text messages may be delayed or fail to deliver.

We’ll keep you updated throughout the incident.

Thank you for your patience

GOV.UK Notify
May 11, 15:58 BST

May 11, 2026

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.