Text message delivery

Incident Report for GOV.UK Notify

Monitoring

One of our text message providers is having intermittent connectivity issues.

Notify systems have automatically routed all text messages to be delivered by another provider.

Text message delivery is operational, however some messages may be delayed.

We continue to monitor carefully, and will keep you updated throughout the incident.

GOV.UK Notify
Posted May 11, 2026 - 16:36 BST

Investigating

We’re investigating a text message delivery issue with one of our providers.

Some text messages may be delayed or fail to deliver.

We’ll keep you updated throughout the incident.

Thank you for your patience

GOV.UK Notify
Posted May 11, 2026 - 15:58 BST
This incident affects: Text message sending.