Resolved -
An issue with an Elasticache update caused a problem with one of our Redis instances. This meant some notifications sent to the API while this was happening got a response with a 500 status code (‘application error’).
The outage lasted for 7 mins, from 4.57pm to 5.03pm. All services are now back to normal.
Oct 16, 17:00 BST
Resolved -
We have deployed a fix. The affected pages are now loading.
Oct 16, 12:02 BST
Identified -
Some users are seeing an error when trying to change a team member’s details. We have identified a fix and will update within the next hour.
Resolved -
Vodafone services have been restored.
Oct 14, 07:51 BST
Identified -
Other mobile networks that rely on the Vodafone infrastructure may also be affected. GOV.UK Notify itself is fully operational. We will continue to monitor the situation and we will send an update tomorrow morning.
Oct 13, 16:25 BST